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This page sets out the legal framework that applies when you access tk78 — covering your rights, how we handle your account data, and what you can expect from us in supported regions. Access and eligibility depend on your local law and the eligible regions we serve.
tk78 operates under a policy framework that reflects the legal requirements of the regions we serve. Whether you access the platform via mobile browser, a Nagad-linked wallet account, or through a Upay payment flow, the same account-level policy applies to every session. We do not make legal claims that go beyond what we can verify — and we ask that you read these terms carefully before completing any account action. Access to tk78 is conditional on your local law permitting online gaming activity in your region. If you are in Bangladesh and your region qualifies, the policy terms here govern how we hold your data, process your account requests and respond to disputes. Where a transaction involves Nagad, Upay or bKash, the specific wallet provider's own terms also apply alongside ours — we do not override their conditions. If you have a question about whether a particular account action falls within policy, the correct step is to reach our support team before completing that action. We keep a written record of all policy-related account correspondence, and you can request a copy through the account help route at any time.
Understanding what falls inside and outside this policy helps you know exactly where tk78's obligations begin and end. Four distinct areas define the scope — account access, transactions, site content and third-party services each follow separate rules.
Policy terms apply fully to your tk78 account: login credentials, identity verification steps shown in your account panel, session data and any account-level correspondence you send through our support routes. Your account access rights are set out here.
Deposits and withdrawals processed through Nagad, Upay or bKash are covered by this policy at the tk78 end. The wallet provider's own terms govern what happens on their side of the transfer. We do not override or modify third-party wallet conditions.
Game titles available in the tk78 lobby — including slots, live casino tables and crash game rooms — are covered as platform content. RTP or volatility figures are shown only where the studio or game provider exposes them directly inside the game interface.
Studios supplying game content to our lobby, such as CQ9 or Habanero, operate under their own service agreements. This policy does not extend to their internal data practices. Links from the tk78 site to external pages are outside the scope of this document.
You have specific, practical rights under the tk78 policy — and each one has a clear route to exercise it. You can review the transaction history and account records held on your profile at any time by opening the account section after login; the records shown there reflect what we hold. If any detail is incorrect — name, contact number, linked wallet — you can request a correction by raising a support ticket through the help route. We aim to respond to correction requests with a written update, and we keep a log of every change made to your account for audit purposes. If you want to ask a question about how your data is used, or want to understand why a specific policy decision was applied to your account, you can raise that through the published contact path on this page. You do not need to escalate before making a first contact — our policy support path handles initial questions directly. Account deletion requests are also handled through the same route.
Open the account section after login to see transaction history, session logs and the account details we hold. What you see there is the live record — no separate request is needed to view it.
If your name, phone number or linked wallet details are wrong, raise a support ticket through the help route. We log every correction and send a written confirmation once the update is applied to your account.
Any question about data use, a policy decision or an account restriction can go directly to our policy support contact path. You do not need a referral or a prior escalation to use this route.
Account deletion requests are accepted through the support contact route on this page. We confirm receipt in writing and let you know the steps we take to close and remove your account data in line with this policy.
If you need to follow up on any point in this policy, three contact routes are available. Use the one that suits how you prefer to communicate — each route connects to the same policy support team.
Open the live chat widget visible on the tk78 site to raise a policy question in real time. Describe the specific account issue or policy point and our team will respond directly in the same thread.
Send your policy query to the support email address published in the tk78 account help section. Include your account username and the specific policy point you are asking about so we can locate the relevant record.
The help centre linked from the tk78 footer contains published answers to common policy questions around account access, wallet transactions and data rights. Check there first — if the answer is not there, escalate to chat or email.
We handle your account data with a clear set of practices — none of which you need to request access to, since the main account panel shows what we hold. Here is how each area works at tk78.
We hold only the account data needed to operate your profile, process wallet transactions through Nagad, Upay or bKash, and respond to support requests. We do not sell your data to third parties, and we do not use it for purposes outside your account relationship with us.
tk78 uses cookies to maintain your login session and remember your lobby preferences between visits. You can manage cookie settings through your browser at any time. Disabling session cookies may affect how the account panel loads on mobile.
Your account is secured at login with the credentials you set. If you suspect unauthorised access, change your password immediately and contact support through the live chat or email route. We log all login events and can share that record on request.
We retain account records for as long as your account remains active and for the period required under applicable policy obligations. To request a change to how we retain your data, use the policy support email address published in the help centre.
These are the questions we receive most often about policy, data rights and account terms at tk78. Each answer points to the specific route or account step you need.
Access and eligibility depend on your local law and whether your region qualifies under the areas we serve. If local law in your region permits online gaming activity, the tk78 policy terms on this page govern your account. Check your local legal position before completing any account action.
Log in and open the account section — the records shown there are the live data we hold, including transaction history and account details. No separate request is needed to view your own records. If something looks wrong, raise a correction request through support.
At the tk78 end, your transaction data is handled under this policy. The wallet provider — Nagad or bKash — processes their portion under their own terms. We do not override their conditions. Both sets of terms apply to a single transfer, so read both before transacting.
Yes. Raise a support ticket through the live chat or email route and specify which detail needs correcting — name, phone number or linked wallet. We apply the correction, log the change and send a written confirmation to the contact address on your account.
Send a deletion request to the support email address published in the help centre. Include your account username. We confirm receipt in writing and follow the steps required under this policy to close and remove your account data from our active records.
Raise it directly through live chat or the support email — no prior escalation is needed. Describe the specific decision you are questioning and include your account username. We log all policy correspondence and respond with a written explanation of the decision applied.