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These terms set out the rules that govern your account with tk78 — from how you access the lobby to how transactions are handled through Nagad and Upay. Your use of this site means you accept these conditions, so take a moment to read what applies to you based on your local law and eligible region.
tk78 operates this platform for accounts in eligible regions where local law permits access. These terms form a binding agreement between you and tk78 the moment you complete registration and log in. They cover every interaction you have on the site — browsing the lobby, placing activity through your account wallet, and using payment methods including Nagad and Upay to move funds in or out. We update these terms when our services change or when regulatory requirements shift. When we do, we publish the revised version here and consider your continued use of the account as acceptance. If you disagree with a change, the right action is to stop using the account and contact support before your next transaction. Certain features, game categories and payment rails may not be available to every account depending on your region. Access to live casino tables, slots from our studio partners, and sportsbook markets is subject to eligibility checks we conduct at account level. We do not override local law. If your jurisdiction restricts or prohibits this type of activity, these terms do not grant you permission to proceed — they apply only within the scope of what is lawful where you are.
Not every part of your experience with tk78 falls under the same policy layer. Understanding the boundary between account rules, payment scope, site content and third-party services helps you know exactly where this agreement applies and where separate terms from another party may govern instead.
These terms govern how you open, maintain and close your tk78 account, including login credentials, identity verification steps shown in your account settings, and the rules around account suspension or restriction.
Deposits and withdrawals processed through Nagad or Upay are subject to the limits and verification steps visible inside your account wallet. The transaction record shown there is the authoritative reference for any query you raise with support.
Game titles, lobby pages, promotional notices and editorial copy on this site are owned by or licensed to tk78. You may not reproduce, redistribute or commercially use any of it without written permission from us.
Studio content from providers such as CQ9, Habanero or Joker is subject to those studios' own technical conditions. tk78 carries their game content in the lobby but is not responsible for the independent terms those providers apply to their software.
These terms are not one-directional. You have specific, exercisable choices at every stage of your account relationship with tk78. Your transaction history — every Nagad or Upay movement logged against your wallet — is accessible from the account area. If a record looks incorrect, you can flag it directly through the support route listed on this page. If your account details change — your registered mobile number, the wallet you use for deposits, or your contact address — you can update those through the account settings fields shown after login. We ask that you keep these current because verification checks reference them. Outdated details slow down wallet reconciliation when you raise a query. You can also request a summary of the data we hold against your account by contacting support. We will respond through the same channel you used to reach us. If you want to close your account, submit that request via the support route and we will confirm the steps, including what happens to any remaining wallet balance before closure is processed.
Open the transaction history tab in your account to see every deposit and withdrawal logged there, including the payment method used and the date recorded.
Account settings — accessible from the signed-in menu — let you update your registered mobile number and linked wallet details. Verification may be required for certain changes.
If something in these terms is unclear, contact us through the support channel listed below. Cite the specific clause or section so our team can give you a direct answer rather than a general one.
Submit a closure request through support. We will confirm the process, including wallet balance handling, before the account is deactivated. Do not simply abandon the account without completing this step.
If you have a question about these terms — whether it is about account eligibility, a transaction dispute, or a clause you want clarified — use the contact routes published on this site. We respond through the same channel you open, so pick the one that suits how you prefer to communicate.
The live chat widget is accessible from the signed-in account area. Use it for account-specific queries related to these terms, including transaction scope questions tied to your Nagad or Upay wallet.
Send a written query to the support email address shown in your account contact page. Email is the right route for formal policy questions or any request that requires a written record of the response.
The help centre linked from the footer covers common terms-related questions including account suspension, wallet limits and region eligibility. Check there first before opening a support ticket.
Knowing how we manage the information tied to your account is a practical part of understanding these terms. We keep account data — including transaction logs, wallet linkages and login records — for as long as your account is active and for a period after closure as required by the operational and compliance obligations applicable to our eligible regions. We do not sell account data to third parties.
Login credentials are stored using standard encryption practices. If you suspect unauthorised access, use the password reset path shown on the login screen immediately and then contact support to flag the incident for account-level review.
We use session cookies to keep you logged in and to remember lobby preferences during your visit. Our cookie settings page — linked in the site footer — explains the categories in use and lets you adjust non-essential cookies.
Transaction records linked to Nagad or Upay wallet activity are retained in line with the operational requirements that apply to eligible account regions. You can request a summary of held data through the support email route at any time.
When these terms change, the updated version is published here with the revision date noted at the top of the page. We may also send a notification to your registered account contact. Continued account use after a revision constitutes acceptance.
These questions cover what real account holders ask when they read through the terms for the first time. If your question is not here, the support routes in the section above are the right next step.
Access to tk78 depends on whether local law in your region permits this type of activity. These terms apply to accounts in eligible regions only. If you are unsure whether your location qualifies, review the eligibility information in your account or contact support before depositing.
We publish the revised terms here and note the update date at the top of the page. We may send a notice to your registered contact. Continuing to use your account after the update date means you accept the revised version. If you disagree, contact support before your next transaction.
Yes. Your account's transaction history tab shows every deposit and withdrawal recorded against your wallet, including activity processed through Nagad or Upay. That record is the reference point for any dispute or query you raise with our support team.
Log in and open account settings. From there you can update your registered mobile number and linked wallet details. Some changes require a verification step, which the settings page will prompt you to complete. Keeping details current avoids delays if you raise a wallet query later.
We hold your registration details, transaction logs and login history for as long as your account is active and for a period after closure. You can request a summary of the data we hold by contacting us through the support email route listed on this page.
Submit a closure request through the live chat or email support route. We confirm the process with you directly, including what happens to any balance remaining in your wallet. Do not simply stop logging in — a formal closure request is required for the account to be deactivated.