Slots / App
Your tk78 account wallet sits at the centre of every transaction — deposits from Nagad, Upay or bKash land directly in your balance, and your withdrawal requests go back to the same wallet you used to fund the account. Availability depends on your local law and eligible region.
Open the cashier from the top of your account page — it is the quickest route to the deposit counter. We support Nagad, Upay and bKash as the primary wallet channels for Bangladesh, so you are funding your account through the same apps you already use every day. Choose your wallet, enter the amount that fits your session, and confirm the transfer on your phone.
Log in and tap the wallet or cashier icon shown in the top navigation bar of your account.
Select Nagad, Upay or bKash from the deposit method list shown on your account's cashier screen.
Type the amount you want to deposit. The cashier shows the minimum and maximum values for your current account tier.
Approve the transfer inside your Nagad, Upay or bKash app. Once confirmed, your tk78 balance updates to reflect the deposit.
When you are ready to move winnings out, head to the withdrawal section inside the same cashier area you used for deposits. We route payouts back to the wallet method linked to your account — Nagad, Upay or bKash — so the money returns to a wallet you already control. The payout form asks for the wallet number and the amount; double-check these figures before you submit, because corrections after submission require a support request.
Inside the cashier, switch to the withdrawal tab. The payout methods available to your account are listed there.
Pick the wallet — Nagad, Upay or bKash — that is already linked and verified on your account.
Type the withdrawal amount, review the details shown, then submit. Check your account's withdrawal status panel for updates.
If the account area shows a pending identity or wallet check, complete it before the withdrawal can move forward.
Your account may prompt a verification step at different points — when you first withdraw, when you change your linked wallet, or if the system flags an unusual activity pattern. We do not invent a fixed document list here, because the fields and upload prompts shown in your account area are the authoritative record of what is currently needed. Open the verification section from your account menu and follow the instructions exactly as displayed. Each field label tells you what to provide.
Your account menu includes a verification or identity section. Open it to see which steps, if any, are still outstanding.
Each prompt in the verification area specifies what to provide. Submit only what that field asks for — do not anticipate extra steps.
If asked to confirm wallet ownership for Nagad, Upay or bKash, follow the on-screen prompt exactly as it appears in the cashier.
If a verification step remains pending unexpectedly, reach out through the published support route in your account help section.
The payment methods on your account are chosen to match how people in Bangladesh move money day to day. Nagad and Upay are the primary anchors, and bKash is also available as a deposit route. Each method appears in the cashier with its own entry fields; use only the wallet number that belongs to your account to keep the verification path straightforward. Rocket is listed in our payment area depending on account eligibility — check the cashier for the current options shown against your account.
Nagad wallet deposits and withdrawals, available in the cashier for eligible accounts.
Upay wallet transfers, listed alongside Nagad as a primary account funding route.
bKash deposit route available in the cashier; one of the most used mobile wallets in Bangladesh.
Rocket appears as a payment option for eligible accounts — confirm availability in your cashier screen.
Bank Transfer is available for accounts that have completed the verification steps shown in the account area.
Every deposit or withdrawal you initiate on tk78 generates a reference that appears in your account transaction history. When you make a Nagad or bKash transfer, your wallet app also records a transaction ID on its end. Keeping both references — the wallet-side ID and the tk78 account record — makes it straightforward to raise a query with support if the two do not align. The account history section shows the date, amount, method and status for each transaction.
Your tk78 account history assigns a reference to each deposit or withdrawal. Note this number alongside the corresponding wallet-side transaction ID so both records can be matched quickly if a discrepancy appears.
Each transaction in the account history carries a status — pending, processing or completed. If a deposit stays on pending after you have confirmed it in your Nagad or Upay app, contact support with both reference numbers.
Open the transaction history tab inside your account to see a dated list of every deposit, withdrawal and reversal. Filter by date or payment method to locate a specific entry quickly.
Save the payment confirmation screen from your Nagad, Upay or bKash app until the matching tk78 transaction shows a completed status. This screenshot is your primary evidence if a support query is needed.
We structure the account banking flow so that the person funding or withdrawing is the same person who owns the wallet. This wallet-matching approach means that a Nagad transfer in must go through the same Nagad number that is registered on the account, and the same principle applies to Upay and bKash. Beyond the wallet layer, your account area itself has identity and device checks that the system runs silently during login.
Always access your account from tk78. Bookmark it directly. Phishing pages copy layouts but not the authenticated session your real account generates — check the address bar on every visit before entering your credentials.
Deposits and withdrawals on your account must use a wallet — Nagad, Upay or bKash — that is registered in your own name. Transferring through a wallet registered to another person triggers a hold and a verification request from our account team.
Your account may ask for identity confirmation before your first withdrawal or after a wallet change. Follow only the fields shown in the account verification tab; do not share documents through any channel other than the official upload form.
If a transaction is stuck or an account check is unclear, open the help section inside your account to find the published support contact. Provide the transaction reference and wallet screenshot so our team can locate the record straight away.
These are the questions we hear most often about depositing, withdrawing and managing your tk78 account balance. If your question is not covered here, the account help section has the direct support route.
Nagad and Upay are the primary deposit wallets, and bKash is also available. Rocket and Bank Transfer appear in the cashier for eligible accounts. Open the cashier to see exactly which methods are active for your account at this time.
The cashier shows the current minimum and maximum for each payment method against your account tier. We do not publish a fixed number here because these figures can change; the cashier screen is the current source of truth for your account.
Note the transaction reference from your Nagad app and the matching reference in your tk78 account history. If the status stays pending longer than the cashier indicates, contact support through the help section in your account and share both reference numbers.
Withdrawals are routed back to the wallet already linked and verified on your account. To change the payout wallet, complete the wallet update and any ownership verification step shown in the account settings area before submitting a withdrawal.
A pending withdrawal usually means an account verification step is outstanding, or the transaction is in our standard processing queue. Check the verification tab in your account area first, then contact support with your transaction reference if the status does not move.
Any applicable fees for your account are shown in the cashier at the time of the transaction. We do not list fixed fee amounts here because they can vary by payment method and account type — review the cashier screen before confirming each transaction.